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When considering a used car for purchase, one indicator worth paying attention to is car owner satisfaction. Consumer Reports surveys its subscribers every year asking
"Considering all the factors (price, performance, reliability, comfort, enjoyment, etc.) would you get this car if you had it to do all over again?"
Toyota or its Lexus brand took seven of the top 12 spots on the most satisfying models list for model year 2002. The only domestic car to make the list for model year 2002 was the Chevrolet Corvette. Toyota also took top honors in the five-year-old category accounting for seven out of the top 11 spots for most satisfying cars for the 2000 model year.
Owner satisfaction isn't necessarily correlated to car reliability. Satisfaction, after all, is an elusive concept that has as much to do with emotion as logic!
|Jennifer Mathes, Ph.D.|